If a client already connected a bank to Ledgersync and the client adds new accounts under the same login details, will the new accounts be added automatically in Ledgersync?
It’s a very good question and the answer depends on the type of connection made between Ledgersync and the financial institution.
There are two API's running on Ledgersync:
MasterCard API
Ledgersync's Premium Bank Connections
MasterCard API
Within the MasterCard API there are 2 different technologies
Bank Web Site Pop Up
When adding a bank and you you see the bank web site pop - it means the bank has created an API for MasterCard to connect to the financial institution (see image below). As such, when adding the bank for the first time there is usually a checkbox that asks " Do you want to Auto Add New Bank Accounts to Ledgersync" If you select the checkbox as new bank accounts become available for that bank/client it will auto add to Ledgersync. Most major banks have created an API like Chase, Bank of America, Wells Fargo etc..
This is an example of a popup window that takes you directly to the banks login page.
No Bank Web Site Pop Up
When connecting a bank and you don't see a bank web site pop up, it means there is another technology used (see image below). With this technology the only way to update Ledgersync with a new bank account is to delete the old bank account and add a new one. Smaller banks or regional banks like Truist have not developed an API and therefore the only solution is to add and delete.
This is an example of a Mastercard login that is not through an API
Premium Bank Connections
This is Ledgersync's unique technology to fetch data. With all Bank Connections found under "Premium Bank Connections" yes when you refresh the bank data any new bank account will automatically come into Ledgersync. Any unwanted bank connections can be deleted.