If a bank has already been connected, will all new accounts be auto added to Ledgersync?
If a client already connected a bank to Ledgersync and the client adds new accounts under the same login details, will the new accounts be added automatically in Ledgersync?
It’s a very good question and the answer depends on the type of connection made between Ledgersync and the financial institution.
There are two API's running on Ledgersync:
MasterCard API
Ledgersync's Premium Bank Connections
MasterCard API
Within the MasterCard API there are 2 different technologies
Bank Web Site Pop Up
When adding a bank and you you see the bank web site pop - it means the bank has created an API for MasterCard to connect to the financial institution (see image below). As such, when adding the bank for the first time there is usually a checkbox that asks " Do you want to Auto Add New Bank Accounts to Ledgersync" If you select the checkbox as new bank accounts become available for that bank/client it will auto add to Ledgersync. Most major banks have created an API like Chase, Wells Fargo etc..
No Bank Web Site Pop Up
When connecting a bank and you don't see a bank web site pop up, it means there is another technology used (see image below). With this technology, new accounts are not added on their own. To bring them in, go to the Client List and click Synchronize on the client's row. LedgerSync then adds any new accounts MasterCard has found for that login. If the new account still does not appear, contact support before you delete anything. Deleting a connection removes all of its accounts from LedgerSync.
Premium Bank Connections
This is Ledgersync's unique technology to fetch data. With all Bank Connections found under "Premium Bank Connections" yes when you refresh the bank data any new bank account will automatically come into Ledgersync. Any unwanted bank connections can be deleted.