Can I edit default text sent to the client?

Can I edit default text sent to the client?

Can I edit the default text or emails sent out to clients when adding the client for the first time OR reminding them to link their bank accounts?

YES
In the Ledgersync Communication Center, there are default templates.  You can edit these Default Templates and now all default email/ text messages sent out from Ledgersync will use this template


How to make the changes?
1. Click on "Client Actions Tab" on the top bar
2. Click on the Communication Center
3. Select the default template you want to edit. For example, Default Invitation Template
4. Edit the text as you see fit. Make it  really clear that all text messages regarding Ledgersync comes from you. The client has to believe that the text messages are legit. 
5. Save the templagte
6. Suggestion- test on yourself. Take any client, edit their phone number to your cell number and test it out. 



In the example of Default Emails being sent out- the invitation email and text will use the edited text from the Communication Center.



    • Related Articles

    • Working with Client Rules

      Working with Client Rules *The following information is based on the idea that you have already connected a few of your Ledgersync clients to QuickBooks Online and gone through the initial setup of the integration. Below are the instruction on how to ...
    • How To Add My First Ledgersync Client?

      Awesome.. you have signed up to Ledgersync and now it's time to add your first client Follow the following steps to add your first client to Ledgersync 1- Click on the Red Button towards the top left "Add Client" 2) Enter in all the info on the form. ...
    • Pre-selecting banks for the client

      We now make it even easier for a client to connect a bank. How? If you know your clients needs to add Bank A,B,C to Ledgersync you can pre-select the bank for them and they will no longer need to search for the bank as you have pre-selected the banks ...
    • Signed Up My Client But They Are Not Adding In Their Bank Connections?

      Like all products getting clients to work with accountant tools is not easy and is challenging. Here are a few tips 1- Please let the client know about Ledgersync. It's only normal that if a client receives an invitation to a product that they are ...
    • Re-invite a client to Ledgersync

      How to invite a client to Ledgersync if the first time when adding them you did not invite them? Say for example you added a client to Ledgersync and you decided to add the bank connection yourself. Later on that client has a new bank and you don't ...