Short answer: MX can download monthly statement PDFs for many banks, but not every bank MX connects to for transactions also provides statements. One way to check a bank is in LedgerSync itself: click Add Bank Connection, pick the bank, select Statements and click Submit. LedgerSync tells you which connection it will add for statements, asks you to use Pick Manually if it can't choose one automatically, or tells you it can't provide statements for that bank at the moment. You can also email support@ledgersync.com and ask about a specific bank.

What MX statement aggregation means

LedgerSync gets bank statements from two aggregators, MasterCard and MX. With MX statement aggregation, LedgerSync downloads the monthly statement PDFs for your client's connected account through MX, and new statements keep coming in automatically after the bank is connected.

Whether a bank offers statements through MX depends on what that bank makes available to MX. If MX can't get statements from a bank, transactions can still come in through the same MX connection.

How to check statement support before you connect

1. Click Add Bank Connection.
2. Search for and select the bank.
3. Under What information would you like to aggregate?, select Statements (and any other data you need), then click Submit.
4. LedgerSync lists the connection it will add and what it covers. If no connection can provide statements, you see a message that LedgerSync can't provide statements for this bank at the moment. If LedgerSync can't choose a connection automatically, it asks you to use Pick Manually.

This check looks beyond MX: it also includes MasterCard and Premium Bank Connections. When a bank supports statements through more than one aggregator, LedgerSync picks the connection for you.

How to add an MX connection yourself

1. Click Add Bank Connection.
2. Click Pick Manually.
3. Choose the MX option, then search for and select your bank.

American Express and Bank of America

MX delivers statements for both American Express and Bank of America. LedgerSync connects American Express through MX, so if the app asks you to connect American Express through MX, add it as an MX connection.

How far back statements go

When a bank is first connected through MX, the number of months of past statements you receive depends on the bank and on MX. LedgerSync does not set this range, so it can differ from one bank to another.

What if MX doesn't support statements for my bank?

• Check MasterCard coverage: Your bank may support statements through MasterCard even if MX doesn't. The check described above already includes MasterCard.
• Use Premium Bank Connections: Some banks offer statements through LedgerSync's Premium Bank Connections even when the aggregators can't get them.
• Upload PDF statements: After you pick a bank in Add Bank Connection, choose PDF to upload statement PDFs and let LedgerSync extract the transactions.
• Request your bank: If your bank doesn't appear in the search, click Request New Bank to ask for it to be added.

How MX statement refresh works

• LedgerSync runs a scheduled check for new MX statements every day.
• Accounts that have been receiving statements are checked about once a day, and accounts that have not are checked less often.
• New monthly statements come in automatically when the bank makes them available.
• In the Update Statements window, some MX accounts show a badge with the predicted date of the next statement. It appears only when LedgerSync has enough statement history from that bank to make a prediction, and its color shows how confident the prediction is.

Need help?

Contact LedgerSync Support at support@ledgersync.com.