Requesting Backdated Statements & Check Images in LedgerSync

Requesting Backdated Statements & Check Images in LedgerSync

To get older statements or past check images for a bank account, email LedgerSync Support at support@ledgersync.com with the details listed below. We try to go back as far as two years, but we can only pull what the bank still makes available.

How Historical Statements & Check Images Work

When you first connect an account, LedgerSync pulls the recent history the bank makes available. How far back that first pull reaches depends on the bank and the connection type.

Need more? You can request up to two years of historical statements per account.

You can also request past check images. Check images are pulled through Statements & Checks connections.

Please note: We try to go back as far as two years. However, if the bank does not keep statements or check images that far back, we can only pull what is saved and available to retrieve.

Pricing

  • Statements: ask LedgerSync Support about pricing for backdated statements when you send your request.
  • Check images: past check images are billed through your plan like any other check images we pull. On a tiered plan, your client tier includes a pooled number of check images for each billing cycle, and check images above that number are charged per check.

You can see our plans on our pricing page at ledgersync.com/pricing.

How to Request

Email support@ledgersync.com and include:

  • The client name
  • The bank connection name
  • The account number(s)
  • How far back you would like us to pull
  • Whether you would like statements, check images, or both

Need Help?

If you need further assistance, please reach out to LedgerSync Support at support@ledgersync.com.