Overview

LedgerSync shows most timestamps (a date with a time of day) in Eastern Time (ET), using the America/New_York time zone. For these timestamps, the time zone set on your own computer does not change this.

The America/New_York time zone adjusts automatically for daylight saving time:

• EST (Eastern Standard Time): UTC-5, from the first Sunday in November to the second Sunday in March
• EDT (Eastern Daylight Time): UTC-4, from the second Sunday in March to the first Sunday in November

What This Means for You

If your firm or your clients are located in a different time zone, keep in mind that most times shown in LedgerSync are Eastern. For example:

• A transaction timestamped at 3:00 PM in LedgerSync reflects 3:00 PM Eastern Time.
• If you are on the West Coast (Pacific Time), that same event occurred at 12:00 PM your local time.

The time zone cannot be changed per user or per account.

How Dates Are Handled

LedgerSync treats date-only values, such as statement dates, without a time offset. These dates are displayed exactly as received, to avoid any unintended date shifts due to time zone conversion.

In short:

• Most timestamps (date and time): displayed in Eastern Time (America/New_York)
• Date-only values (for example, the statement date): displayed as they are, with no offset applied

Export Dates on the Statements Page

On the Statements page, the Exported to column shows the date each statement was sent to a destination, such as your cloud storage. These dates, and the Uploaded dates in a statement's delivery details, are shown as a date only (MM/dd/yyyy). They are calculated at UTC minus 5 hours all year, with no daylight saving adjustment, so during daylight saving time a statement sent between midnight and 1:00 AM Eastern shows the previous day's date.

Where You Will See Eastern Time

Examples of places that show times in Eastern Time include:

• A bank connection's Status History (the Logged At column)
• Transaction sync status (the Request Date and Processed Date columns)
• Task Center
• Rules Engine Audit

Need Help?

If you notice a time discrepancy or have questions about how a specific timestamp is being displayed, contact us at support@ledgersync.com.