Overview

All timestamps across LedgerSync are displayed in Eastern Time (ET) — this applies globally to every feature, application, and data point within the platform.

Whether you are viewing transaction times, statement dates, connection logs, or any other time-related information, the time shown will always reflect the America/New_York timezone, which adjusts automatically between:

• EST (Eastern Standard Time) — UTC−5, in effect November through March
• EDT (Eastern Daylight Time) — UTC−4, in effect March through November

What This Means for You

If your firm or your clients are located in a different time zone, keep in mind that all times shown in LedgerSync are Eastern. For example:

• A transaction timestamped at 3:00 PM in LedgerSync reflects 3:00 PM Eastern Time.
• If you are on the West Coast (Pacific Time), that same event occurred at 12:00 PM your local time.

This is a platform-wide standard and cannot be changed per user or per account.

How Dates Are Handled

LedgerSync treats date-only values (such as statement dates and transaction posting dates) without a time offset. These dates are displayed exactly as received from the source — typically your bank or data provider — to avoid any unintended date shifts due to timezone conversion.

In short:

• Timestamps (date + time) → displayed in Eastern Time (America/New_York)
• Date-only values (e.g., statement date, posting date) → displayed as-is from the source, no offset applied

Affected Areas

This Eastern Time standard applies across all LedgerSync features, including but not limited to:

• Transaction timestamps
• Bank connection logs and activity history
• Statement retrieval timestamps
• Rules Engine activity
• Task Center and notifications
• LedgerSync Close reconciliation timestamps
• AI Virtual Assistant alerts

Need Help?

If you notice a time discrepancy or have questions about how a specific timestamp is being displayed, contact us at support@ledgersync.com.