United States. LedgerSync supports US banks. Mastercard connections support US banks only.
Canada. LedgerSync also supports Canadian banks, for transactions only, through the MX connection. Add Canadian banks using MX, since Mastercard does not support Canadian banks.
Bank statements for Canadian banks. Bank statements are not available for Canadian banks. For Canadian banks, LedgerSync pulls transactions only.
Email support@ledgersync.com or use the chat in LedgerSync.