Why are the bank transactions truncated at times?

Why are the bank transactions truncated at times?

All the data flows directly from the bank, they control what is being sent to Ledgersync and in the format that they want. At times they will send to our provider (MasterCard) a truncated set of transactions at 32 characters for description. Why 32 characters? Because this is old format of Quicken which was limited to 32 characters in the description field. 
So is there an alternative a Plan b? 

Yes there is- The next best offering is to convert the bank statements PDF to excel or QBO format. The statements always have the full transaction description and can be used as a Plan B if you need the full bank transaction description. 

To convert a Bank Statement in Ledgersync to excel:

Go to the statement page
Click on Reconciliation 
Click Export to Excel

That takes the bank statements and converts to excel. 


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