Each LedgerSync client includes up to 7 bank logins per month. This limit is part of how LedgerSync's per-client billing works.

If you try to add a bank login for a client that has already reached 7 for the month, LedgerSync shows this message: "You have exceeded the maximum number of bank feeds per month."

What to do

Check whether all of the client's bank logins belong to the same business. The best setup is one LedgerSync client per business entity, matching how each entity is set up in QuickBooks Online (QBO). If some logins belong to a different business, add that business as its own client and connect its banks there. Every client you add counts toward your client total, so see the related article on what counts as a client for billing.

Each client can have up to 7 bank logins. If a client needs more, just ask and we'll turn on an exception.

Related articles

• Understanding Ledgersync Pricing - Complete Guide: https://ledgersync.zohodesk.com/portal/en/kb/articles/understanding-ledgersync-pricing-complete-guide
• What counts as a client for billing in LedgerSync?: https://ledgersync.zohodesk.com/portal/en/kb/articles/what-counts-as-a-client-for-billing-in-ledgersync
• How to set up the same bank login but split among two Ledgersync client accounts?: https://ledgersync.zohodesk.com/portal/en/kb/articles/how-to-set-up-the-same-bank-login-but-split-among-two-ledgersync-client-accounts
• Copying a Bank Connection Between Clients & Hiding Accounts (One Login, Multiple Businesses): https://ledgersync.zohodesk.com/portal/en/kb/articles/copying-a-bank-connection-between-clients-hiding-accounts-one-login-multiple-businesses

Need help?

Email support@ledgersync.com or use the chat in LedgerSync.