What Is the Projected Next Statement Date?

The Projected Next Statement Date is LedgerSync's estimate of when the next bank statement for an account will be available. It appears as a colored date badge next to each account on your dashboard and in the Update Statements window.

Important: This date is not provided by the bank. LedgerSync calculates it from statement history, so it is an estimate, not a promise.

Where to Find It

Dashboard: In the Last Statement column of your account list, the projected date shows next to the account's last statement date.

Update Statements: Go to Bank Connections, then Statements, select a connection and click Update Statements. At the Select Accounts step, the projected date shows next to each account.

Hover over the badge to see "Next Expected Statement" and its confidence level. The badge color shows the confidence: green for high, yellow for medium and red for low.

The date shows for MasterCard and MX accounts once the account has a statement in LedgerSync and LedgerSync has enough statement history for that bank and account type. It does not show for Statements & Checks or PDF accounts.

How LedgerSync Calculates the Date

LedgerSync takes the account's last statement date, adds 30 days, then adds a waiting time based on how long statements from the same bank and account type have taken to reach LedgerSync in the past. LedgerSync uses the shorter end of those past waits, so a statement often arrives on or after the projected date.

The waiting times are recalculated every week. The confidence level reflects how many past statements LedgerSync has seen for that bank and account type: more history means higher confidence.

Note: The projected date is an estimate and may differ from the actual statement date depending on the bank's behavior.

Requesting Statements With Update Statements

To ask for statements yourself, go to Bank Connections, then Statements, select the connection and click Update Statements. The button does not show for PDF connections, which hold statements you upload yourself.

For MasterCard and MX connections, the Update Statements window opens. For MasterCard connections it first asks "How do You want to update statements?" with two choices: Refresh by period or Refresh by index. Then:

1. Select Amount of Months (Refresh by period) or Select Indexes (Refresh by index).
2. Select Accounts. All accounts on the connection are selected to start with.
3. Click Refresh.

Refresh by period asks for the most recent statements going back the number of months you pick. For example, 3 months asks for the 3 most recent monthly statements for each selected account. The standard choices are 1 month and 3 months.

Refresh by index lets you pick individual statements by position: 1 is the most recent statement, 2 is the one before it, and 3 is the one before that.

For MX connections, LedgerSync asks MX to fetch statements for the whole connection, whatever months and accounts you pick.

For Statements & Checks connections, Update Statements opens a date range instead, set to the last 2 months to start with. Choose your dates and click Submit.

What You'll See After Requesting Statements

After you click Refresh, you'll see one of these:

• A success message, which can list the new statements added and the statements LedgerSync already had
• "Statement is not available for the requested account"
• An error message, for example "Issue with retrieving statements data"

If the bank asks for extra verification, you'll see "Please answer the question" and a window opens with the bank's question.

If an MX connection needs to be re-authorized, the refresh shows: "Bank connection needs to be re-authorized. Please use Fix Bank Connection."

Why This Feature Matters

Better Bookkeeper Scheduling

Without knowing when client bank statements will be ready, firms are left guessing, sometimes scheduling bookkeepers too early (before statements arrive) or too late (after unnecessary delays).

The Projected Next Statement Date gives accounting firm managers and administrators a concrete date to work with, so bookkeeper time can be planned more precisely.

Fewer Unnecessary Refresh Attempts

Requesting bank statements before they are available wastes time for your team. With a projected date visible upfront, you can avoid premature requests and fetch when a statement is expected to be ready.

Need Help?

If you have questions about this feature or notice a projected date that appears significantly off, email support@ledgersync.com.