Transactions
Custom Fields on Transactions: What's Supported and Alternatives
LedgerSync does not support custom fields on transactions. You can't add your own fields or columns to a transaction. To record extra information about a transaction, use the What Is This TXS? button to ask your client to explain it. Their answer is ...
“What Is This Transaction?” — Ask Your Client to Explain a Transaction
Overview Bank descriptions are often cryptic: "POS 4417 SQ *JT" tells you nothing. Previously the only option was calling or emailing the client and hoping they remembered. The "What Is This TXS?" button sends the client an automated SMS or email ...
How to Download Transactions from LedgerSync
To download a client's transactions, open Bank Connections > Transactions, choose the bank or account, tick the transactions you want, then click Download and pick a file type. This works for bank accounts connected through MasterCard and MX. ...
Convert Bank Statements To OFX Format
How to Convert Bank PDF Statements to OFX Format for Accounting CS Key Content: Ledgersync now offers the ability to convert Bank PDF Statements to OFX file format in addition to Excel, CSV, and QBO formats. This new feature is especially valuable ...
Why Banks Require Token Verification (Re-Authentication) and How LedgerSync Makes It Easy
Overview When a bank connection prompts for token verification (also called re-authentication or re-verification), it can feel unexpected, especially when the connection previously worked without issues. In reality, this behavior is a normal part of ...
How to set up the same bank login but split among two Ledgersync client accounts?
Overview What happens when a client owns two business entities and both businesses share the same bank login? Most major banks do not allow the same login to be connected twice — they treat redundant logins as a potential security breach. LedgerSync ...
What does "Customer Does Not Have Associated Accounts" Error Mean? How to fix this?
Why do you see this error with a connected bank account in Ledgersync? When a bank provides an API to MasterCard to connect they are creating behind the scene a "token" or unique ID that establishes a relationship between Mastercard and the bank. ...