Line of Credit and Loan Statements: Why They May Be Unavailable and How to Work Around It
Overview
Some banks restrict certain account types — including Lines of Credit (LOC), loans, and investment accounts — from being shared via their API connections. This is not a LedgerSync limitation. It is an internal policy decision made by the bank itself.
Chase Bank is a prime example. Chase's API is among the cleanest and most reliable connections LedgerSync supports — it either works or it doesn't, with no ambiguity. However, Chase has made the deliberate decision not to expose Line of Credit, loan, or investment account statements through their API due to their own internal regulations. This applies regardless of which third-party fintech application is requesting the data.
What LedgerSync Still Receives
Even when a bank restricts statement access for LOC or loan accounts, LedgerSync will typically still receive transaction data for those accounts. So while you won't get a formal PDF bank statement for a Chase Line of Credit, the individual transactions will still flow through.
The Best Workaround: Running Balance Report
For Line of Credit accounts — particularly Chase LOC — the Running Balance Report is the recommended solution.
Here's why it works especially well for LOC accounts:
- Lines of Credit tend to have very few transactions compared to a standard checking or business account
- LedgerSync receives those transactions as a direct feed from the bank, so the data is accurate
- Because the transaction count is low, the calculated running balance closely mirrors what you would see on a formal statement
- In practice, the Running Balance report for a Chase LOC will match the statement with a very high degree of confidence
How to Use the Running Balance Report:
- Select the client from the left-hand panel
- Choose the LOC or loan bank account
- Navigate to the Running Balance view
- The system calculates a running balance based on current balance +/- each debit and credit
- The last transaction on or before your closing date = the ending balance for that period
This gives you what you need for reconciliation purposes without requiring a formal PDF statement.
Does This Apply to Other Banks?
Yes. Chase is used here as an example, but other financial institutions may similarly restrict API access for certain account types. If you encounter a situation where statements are not flowing for a specific loan, LOC, or investment account — even though the bank connection appears healthy — the most likely cause is a bank-side restriction on that account type.
In all such cases, check whether transactions are still flowing, and if so, use the Running Balance Report as your reconciliation backup.
Need Help?
- Email: support@ledgersync.com
- Related articles: Article 21 / 45: What is the Running Balance Report | Article 61: Chase Statements — Why Account Owner Access Is Required
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