Statement Dates
Next Expected Statement Date — What It Means & How Confidence Tiers Work
Overview LedgerSync displays a Next Expected Statement Date badge on connected bank accounts where enough statement history is available to make a reliable prediction. This helps you know when to expect the next monthly statement and whether a delay ...
Statement & Transaction Reconciliation — How LedgerSync Validates Your Bank Data
Overview LedgerSync’s Statement and Transaction Reconciliation system automatically verifies that the transactions pulled from your client’s bank are complete and match the bank statement. It compares the beginning and ending balances from the ...
LedgerSync Bank Reconciliation Tool
Overview The LedgerSync Bank Reconciliation tool is designed for situations where LedgerSync cannot access a bank statement directly. Rather than leaving you without a closing balance, the tool uses bank transactions to calculate a running balance — ...
LedgerSync Verified Running Balance Report
What Is the Verified Running Balance Report? The Verified Running Balance report is LedgerSync's solution for customers who cannot access a traditional bank statement — whether because the bank does not support statement downloads, the connection ...
Which Banks Are Supported for Statement Data Aggregation?
Overview LedgerSync uses a hybrid approach to bank statement aggregation, drawing from two industry-leading data providers — Mastercard and MX — to maximize bank coverage for your clients. Because no single provider supports every financial ...
Statement Dates Are Not Correct
Why Are My Statement Dates Incorrect? Banks do not provide LedgerSync with the statement date directly. Instead, LedgerSync uses OCR (Optical Character Recognition) technology to extract the date from the bank statement document. OCR is accurate ...
Understanding and Managing Statement Dates in LedgerSync
Overview LedgerSync uses AI to automatically extract statement dates from bank PDFs. While highly accurate, occasional errors may occur. This article explains why this happens and how to manage it. Why Statement Dates May Be Incorrect MasterCard API ...
Chase Statements — Secondary Account Transactions Appearing on Primary Statement
If a Chase statement in LedgerSync shows transactions for more than one account, this is expected and not an error. Chase sometimes issues one combined statement that covers several accounts on the same Chase login, with a separate section for each ...
Projected Next Statement Date
What Is the Projected Next Statement Date? LedgerSync now displays a Projected Next Statement Date for each bank account on your dashboard and within the Refresh Statement widget. This date represents when LedgerSync's AI predicts the next bank ...
Line of Credit and Loan Statements: Why They May Be Unavailable and How to Work Around It
LedgerSync does not receive Chase statements for Lines of Credit (LOC), loans, mortgages or CDs. These accounts still appear in LedgerSync with their balances, and lines of credit, loans and mortgages usually also bring in their transactions. What is ...
How to Check if Your Bank is Supported in LedgerSync
Overview LedgerSync supports thousands of financial institutions through two bank data aggregators: Mastercard Open Finance and MX. Before connecting a client’s bank, you can check whether it is supported for statement aggregation, transaction ...
What Bank Connection to Choose — Mastercard API, LedgerSync Premium, MX, or Mercury
Purpose LedgerSync offers several bank connection types so you can get the data your clients need: bank statements, transactions and check images. In most cases you do not have to choose one. When you add a bank, LedgerSync picks the connection for ...
Chase Statements- Why Need Account Owner Access
Chase may not provide statements through Third Party Access. If statements don't arrive, connect with the account owner's login. If your client uses Chase and gave you a read-only accountant login, your client can turn on Third Party Access for that ...
Mercury Bank- How to connect to Ledgersync
Ledgersync highly endorses Mercury Bank as the optimal bank for small business banking and connecting to Ledgersync? Why? The reason is simple, from a pure Ledgersync perspective, Mercury Bank is an API and Ledgersync has a direct connection to ...
How to connect Ramp to Ledgersync
In order to connect Ramp's API to Ledgersync please follow the steps below. You need to have admin access to Ramp. Procedure: 1. Log into org Ramp account 2. Under Settings in the main menu, select Developer API 3. Select Start building 4. App Name: ...
Wells Fargo Not Showing Bank Statement
Sometimes you may get an error that Wells Fargo is missing a bank statement even though it is connected and there are no bank connection breakages. Why is this so? When your client adds Wells Fargo to Ledgersync there is an option to "Add Bank ...
Best Practices To Fetch Capital One Bank Statements.
Capital One is the largest major bank that does not have any intention of providing access to Capital One Bank Statements. They have an API but they refuse to grant access to their bank statements via their API. To deal with this Ledgersync has ...
What is the Running Balance Report
Overview The Running Balance report recreates the bank transaction page — the same view you see when you log into your bank online — and calculates a running balance at every transaction. It is most useful when a formal bank statement PDF is not ...
US Bank Statements Not Downloading To Ledgersync. Why?
At times you'll come across examples where the bank statement for US Bank is not downloading even though they are on the bank web site. How come? The reason is that the account owner needs to permission the statement download. See image below. Once ...
When should I connect to Chase through Mastercard and when should I connect through Ledgersync's Premium Bank Connections?
You do not need a Premium Bank Connections connection to get Chase statements. Chase transactions and statements come in through a MasterCard or MX connection. Add a Premium Bank Connections connection only if you also want Chase check images. What ...
Third Party Access Chase Bank
If your client banks with Chase, your client can give you your own read-only (accountant) Chase login and turn on Third Party Access for it. You can then connect your client's Chase accounts to LedgerSync through MasterCard with your own login. About ...
Why wont my Capital One Bank Statements automatically sync?
The Problem with Capital One: Since the inception of BANK FEEDS, Capital One has always been extremely difficult to work with. Most financial institutions understand the need for accountants to be able to fetch data for their clients and offer API ...